dems

I started my career in software development. One day, shortly after I started, my team was having a meeting in which we were discussing that period’s workload. There were new items, old items, and really old items. Some of these issues had been present since the software launched years earlier, and no one could seem to crack them. The running joke was that these things had been present in the software so long, they were no longer bugs, but features, and if we removed them we would get approximately a billion support phone calls from users that had been working around it for so long they had no idea what to do once it was finally fixed. They had been a problem for so long, they had gone from being bugs, to being features. Continue reading →