Comcast makes me want to stab a bunny

So about nine days ago my internet service at home started intermittently crapping out. Suddenly I’d lose service and it would stay down for an hour or so and then pop back up.

It kept doing this, so I called Comcast. I got through to tech support easily enough, and they were friendly, but they couldn’t call someone out to my house because there was already a general outage in the neighborhood. That policy actually kind of makes sense, unless someone WITHIN the troubled area has a more specific problem.

This went on for approximately five days.

FINALLY they set up a service call for today (Tuesday) between 11 a.m. and 3 p.m. Apparently they expected me to just take the day off from work and wait at home all day because they didn’t bother to call me when the repairman showed up, so I missed the appointment. THANK YOU, COMCAST. IT’S NOT LIKE I HAVE A JOB OR ANYTHING. I AM IN FACT THE HEIR TO THE KIBBLES ‘N BITS DOG TREATS FORTUNE AND NEVER HAVE TO WORK A DAY IN MY LIFE. IT IS QUITE LEISUREFUL. I SPEND EVERY SINGLE TUESDAY WITH ABSOLUTELY NO OBLIGATIONS OTHER THAN PLAYING CONTACT BRIDGE WITH A COLORFUL ASSORTMENT OF FILIPINO CARNIVAL WORKERS.

So now I’m not getting internet service restored until at least tomorrow. I hope you get fisted by a Kim Jong Il puppet, Comcast.

And one last thing, I know you’re trying to rehabilitate your company’s rep for completely shitting all over its customers, but just training them to be friendly is not enough. I don’t care if the lady sounds like a chatty Cracker Barrel waitress from Murfreesboro. I’d prefer a rude asshole who can actually fix my shit.